1. Introduction

MobTech is committed to protecting your privacy.
This policy outlines how we collect, use, store, and protect your information.

2. Information We Collect

a). Personal Information

• Full name
• Email address
• Phone number
• Payment information (handled securely by payment partners)

b). Event Usage Data

• Tickets purchased
• Events attended
• Device information
• Login history

3. How We Use Your Information

• Delivering tickets (SMS, WhatsApp, email)
• Payment verification
• Fraud detection
• Event reminders
• Customer support
• Improving platform performance

NB: We do not sell your data

4. Sharing of Information

We may share data with:

• Event organizers (ticketing + attendee lists)
• Payment processors
• SMS/email service providers

All third parties must protect your data.

5. Security Measures

• Encrypted QR codes
• Secure payment gateways
• Password hashing
• Access control systems

6. Your Rights

You may:

• Request account deletion
• Request correction of personal data
• Request a copy of your data
• Opt out of marketing messages

Data Retention

We keep user and transaction records as required by Malawian law.